Cancellation Policy
We understand that plans can change. Here is everything you need to know about cancelling an order with Karmic Nest.
At Karmic Nest, we begin processing orders shortly after they are placed so that we can dispatch them promptly. Please review your order carefully before completing your purchase.
Order Cancellation
Customers may request cancellation of their order before the order has been shipped.
To request a cancellation, please contact the Karmic Nest team as soon as possible after placing your order and provide your order number and registered contact details.
Since orders are generally processed and shipped within 24 hours, cancellation requests must be made before the order is dispatched.
Cancellation After Dispatch
Once an order has been shipped or handed over to the courier, it cannot be cancelled.
If you no longer wish to receive an order that has already been dispatched, you may refuse delivery where possible. Any refund, if applicable, will be processed in accordance with Karmic Nest's Return & Refund Policy.
Additional shipping or return charges arising from refusal of delivery may apply.
Prepaid Order Cancellations & Refunds
If a prepaid order is successfully cancelled before dispatch, the full eligible amount will be refunded to the original payment method used for the order.
The refund will be initiated within 5–7 business days from the approval of the cancellation request.
The time taken for the refund to reflect in your account may additionally depend on your bank, card issuer, payment gateway, or financial institution.
Cash on Delivery Order Cancellations & Refunds
COD orders may be cancelled before dispatch by contacting the Karmic Nest team.
The ₹79 COD charge, which is payable at the time of placing the order, is refundable if the COD order is successfully cancelled before dispatch.
The applicable refund will be processed within 5–7 business days from the approval of the cancellation request.
International Order Cancellations
International orders are prepaid only and are processed for dispatch after payment confirmation.
Cancellation requests for international orders can only be considered before the order has been dispatched.
Once an international order has been handed over to the courier, it cannot be cancelled.
If any shipping, customs, duties, taxes, or other charges have already been incurred before cancellation, such amounts may not be refundable.
Orders Already in Transit
Orders that have already been dispatched and are in transit cannot be cancelled.
If a shipment is returned to Karmic Nest after an unsuccessful delivery or refusal of delivery, any applicable refund will be handled according to our Return & Refund Policy, after the returned package has been received and assessed.
Any applicable shipping or return shipping charges may apply.
How to Request a Cancellation
To request an order cancellation, please contact the Karmic Nest team as soon as possible.
Please include the following details:
- Order Number
- Name used for the order
- Registered Phone Number or Email Address
- Reason for cancellation, if applicable
Cancellation requests are processed based on the status of the order at the time the request is received.
Cancellation by Karmic Nest
In certain circumstances, Karmic Nest may need to cancel an order, including:
- Product being unavailable
- Incorrect or incomplete product or pricing information
- Delivery address being outside our serviceable area
- Suspected fraudulent or unauthorized transactions
- Unforeseen operational or courier-related circumstances
If Karmic Nest cancels a prepaid order, the applicable refund will be initiated to the original payment method and processed within 5–7 business days.
Need assistance with your order?
For cancellation requests or any cancellation-related queries, reach out to our team as soon as possible. We will guide you through the process based on your order status.
