Shipping & Delivery Policy
Shipping & Delivery Policy
From careful packing to delivery at your doorstep, here's what to expect when your Karmic Nest order begins its journey.
At Karmic Nest, every order is carefully packed and prepared for its journey to you. This Shipping & Delivery Policy explains our order processing, shipping charges, delivery timelines, and other important information related to your order.
Order Processing & Dispatch
All domestic orders are generally packed and shipped within 24 hours of successful order placement, excluding Sundays and public holidays.
Once your order has been shipped, tracking details will be shared with you through the contact information provided at the time of ordering.
Please make sure that your name, delivery address, PIN code, and contact number are accurate when placing your order. Karmic Nest is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.
Domestic Shipping
We deliver Karmic Nest products across India through our trusted courier partners.
Prepaid Orders
Domestic shipping is free for all prepaid orders.
Domestic prepaid orders are shipped within 24 hours and are generally delivered within 5–10 days, depending on the destination and courier serviceability.
Cash on Delivery Orders
Cash on Delivery (COD) is available on eligible domestic orders.
A ₹79 additional COD charge applies to COD orders. This charge must be paid at the time of placing the order.
COD availability may vary depending on the delivery location and courier serviceability.
International Shipping
Karmic Nest ships to selected international destinations.
All international orders are prepaid only. Cash on Delivery is not available for international orders.
International shipping charges are additional and are not included in the product price. Shipping charges may vary depending on the destination, package weight, dimensions, and courier service.
Applicable international shipping charges will be communicated to the customer before dispatch, where applicable.
International Delivery Timelines
International delivery timelines vary depending on the destination country, courier partner, customs clearance, and local delivery conditions.
The estimated delivery timeline will depend on the destination and shipping service selected.
Please note that international shipments may take longer than domestic shipments due to customs procedures and other circumstances beyond our control.
Order Tracking
Once your order has been dispatched, tracking details will be shared with you through the contact information provided during checkout.
You can use the tracking details to monitor the status and movement of your shipment.
Please note that tracking information may take some time to become active after the parcel has been handed over to the courier.
Delivery Attempts
Our courier partners may make multiple delivery attempts depending on their policies.
If delivery cannot be completed because the recipient is unavailable, the address is incorrect or incomplete, the phone number is unreachable, or the recipient refuses to accept the shipment, the courier may return the package to Karmic Nest.
Any additional shipping or re-shipping costs resulting from incorrect address details, repeated failed delivery attempts, or refusal to accept the shipment may be payable by the customer.
Incorrect or Incomplete Address
Customers are responsible for providing a complete and accurate delivery address at the time of placing an order.
Please ensure that the following details are correct:
- Full name
- House/Flat/Building number
- Street/Locality
- City
- State
- PIN/ZIP code
- Contact number
If you identify an error in your delivery details after placing an order, please contact us immediately. We will make reasonable efforts to assist, but changes cannot be guaranteed once the order has been shipped.
Customs, Duties & Taxes for International Orders
International shipments may be subject to customs duties, import taxes, VAT, clearance fees, or other charges imposed by the destination country.
Any such customs duties, taxes, or additional import-related charges are the responsibility of the recipient/customer.
Karmic Nest does not control the customs regulations or charges imposed by the destination country.
Customs clearance may also result in additional delivery time.
Delayed, Lost or Damaged Shipments
While we work with trusted courier partners, certain delays or issues may occur during transit that are beyond our direct control.
If your order appears significantly delayed, lost, or arrives damaged, please contact us promptly with your order number and tracking details.
For damaged packages, we recommend taking clear unboxing videos of the package and product upon delivery and contacting us as soon as possible.
Karmic Nest will assist in coordinating with the courier partner where required.
Remote & Non-Serviceable Locations
Some locations may have limited courier serviceability or may require additional delivery time.
Delivery timelines may therefore vary depending on the destination and availability of courier services in that area.
Delivery Delays Beyond Our Control
Delivery may occasionally be delayed due to circumstances beyond our reasonable control, including:
- Severe weather conditions
- Natural events
- Public holidays
- Courier network disruptions
- Transportation delays
- Customs clearance
- Government restrictions
- Incorrect or incomplete delivery information
- Other unforeseen circumstances
Such delays do not necessarily qualify an order for cancellation or refund once the order has been dispatched.
Need help with a shipment?
If you have questions about your order, shipping, delivery, tracking, or international shipments, contact our team and we'll assist you with the applicable information.
When contacting us regarding an order or shipment, please include:
- Order Number
- Name used for the order
- Registered Phone Number or Email Address
- Tracking Number, if available
Thank you for choosing Karmic Nest.