Privacy Policy

Information We Collect

When you visit our website or place an order, we may collect certain information necessary to provide our services.

This may include:

• Full name
• Email address
• Phone number
• Billing address
• Shipping address
• PIN/ZIP code
• Order and purchase details
• Payment-related information
• Communication and customer support details
• Information you voluntarily provide through forms, emails, or other interactions with us

When you make a payment through our website, payment information may be processed securely by our third-party payment gateway. Karmic Nest does not intentionally store your complete card, banking, or other sensitive payment credentials on its own servers.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically.

This may include:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Website interaction and browsing information
• Date and time of visits
• Referring website or source

This information may be collected through cookies, analytics tools, and similar technologies.

How We Use Your Information

We may use the information we collect to:

• Process and fulfil your orders
• Arrange shipping and delivery
• Provide order tracking information
• Process payments
• Process eligible COD orders
• Communicate with you regarding your order
• Respond to customer support requests
• Process cancellation or exchange requests
• Improve our website, products, and services
• Understand website usage and customer preferences
• Prevent fraudulent or unauthorized transactions
• Maintain website security
• Comply with applicable legal and regulatory requirements

We may also use your contact information to send important service-related communications regarding your orders or interactions with Karmic Nest.

Payment Information

Payments made through the Karmic Nest website may be processed through third-party payment service providers.

These payment providers may collect and process payment information in accordance with their own privacy policies and security practices.

Karmic Nest does not intentionally store complete credit card, debit card, banking passwords, or other sensitive payment credentials on its own servers.

Shipping & Delivery Information

To fulfil your order, we may share necessary information such as your name, phone number, shipping address, PIN/ZIP code, and order details with our courier and logistics partners.

This information is shared only to the extent reasonably necessary to process and deliver your order.

For international orders, certain information may also be required by courier companies, customs authorities, or other relevant service providers for shipment processing and customs clearance.

Cookies & Similar Technologies

Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use our website.

Cookies may help us:

• Remember certain preferences
• Keep your shopping experience functional
• Understand website traffic and usage
• Improve website performance
• Provide relevant website functionality

You may be able to manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

Third-Party Services

Karmic Nest may use third-party service providers to support website operations, payment processing, shipping, analytics, marketing, communication, and other business functions.

These third parties may have access to information only to the extent reasonably necessary to perform services on our behalf and are expected to handle such information in accordance with applicable privacy and security requirements.

We may use services such as payment gateways, courier/logistics providers, website hosting providers, analytics services, and communication platforms.

Marketing Communications

If you have provided your contact information and consented to receive promotional communications, we may occasionally send you information about Karmic Nest products, offers, launches, or updates.

You may choose to stop receiving promotional communications by following the unsubscribe instructions included in the communication or by contacting us.

Please note that you may still receive essential service-related communications, such as order confirmations, shipping updates, or other transactional messages.

Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.

Data Retention

We retain personal information for as long as reasonably necessary to:

• Fulfil the purposes for which it was collected
• Complete transactions and maintain order records
• Provide customer support
• Meet accounting, legal, tax, and regulatory requirements
• Resolve disputes
• Prevent fraud and maintain business records

When information is no longer required for these purposes, it may be securely deleted or anonymized where reasonably practicable.

Sharing of Personal Information

Karmic Nest does not sell or rent your personal information to third parties.

We may share relevant information with trusted service providers, business partners, courier companies, payment processors, technology providers, or authorities where necessary to:

• Fulfil your order
• Process payments
• Deliver products
• Provide customer support
• Maintain website functionality
• Protect our business and customers
• Comply with applicable laws or legal obligations

Children's Privacy

The Karmic Nest website is not intended to knowingly collect personal information directly from children.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take reasonable steps to address the situation.

External Links

Our website may contain links to third-party websites, platforms, or services.

Karmic Nest is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policies of those websites before providing them with personal information.

Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

• Request access to certain personal information we hold about you
• Request correction of inaccurate information
• Request deletion of information where legally applicable
• Withdraw consent where processing is based on consent
• Opt out of certain promotional communications

Requests may be subject to applicable legal and regulatory requirements.

To exercise an applicable privacy right, please contact us using the details provided below.

Changes to This Privacy Policy

Karmic Nest may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, legal requirements, or other relevant circumstances.

Any updated version will be published on this page with a revised "Last Updated" date.

We encourage you to review this page periodically to stay informed about how we handle your information.